Contact Us - Accepting New Patients!

Austin:
Monday – Thursday: 7 am – 5 pm
Friday: 7 am – 4 pm

Lakeway:
Tuesday and Thursday: 8 am – 12 pm

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Snoring Austin (a division of Capital Otolaryngology), and ask them to contact your doctor.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (512) 339-4040. A doctor is on-call 24 hours a day. Your call will be answered by our answering service and a nurse or physician will promptly return your call.

At Snoring Austin, we accept most major insurance plans. Please contact your insurance company or you may call our office at (512) 339-4040 to find out if we accept your insurance plan. 

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and CareCredit. 

If you have a question related to your bill or insurance, please contact our billing specialists at (512) 339-4040.

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit. 

Prescriptions and refills for established patients of Snoring Austin are routinely issued during our regular office hours (see above). You can make your request by calling our office at (512) 339-4040.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

Convenience is a relative term, especially when it’s between you and your doctor. At Snoring Austin, we believe convenience should be for the patient first. That’s why:

• We offer early morning and lunch hours.
• We accept and file most insurance and accept payment with most major credit cards, with financing available through CareCredit.
• We have our own sleep lab on site, so you don’t have to go elsewhere.

The fact is, healthcare doesn’t get much more convenient than that. Ask us why today.